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Author Topic: Unable to run Windows Update - Error 8E5E0442  (Read 1065 times)

spectromax

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Unable to run Windows Update - Error 8E5E0442
« on: May 28, 2013, 12:48:33 pm »
Unable to run Windows Update - Error 8E5E0442


Signs & Symptoms

1. Automatic Updates is missing from services.msc.
2. When Windows Updates are initiated manually, the user is given the following error: 8E5E0442

Fix Steps
Attempt this first

Run the Microsoft Fix-It in aggressive mode located here: http://support.microsoft.com/kb/971058/en-us

Attempt this if above doesn't work

1. Open an elevated command prompt
2. Copy and paste the following commands

net stop wuauserv

3. If the Windows Update (wuauserv) service is missing in services.msc, the above step will not succeed. Continue with the next step.

net stop BITS
net stop cryptsvc
Ren %systemroot%\system32\catroot2 oldcatroot2
net start cryptsvc
Ren %systemroot%\softwaredistribution softwaredistribution.old
Regsvr32 wuapi.dll
Regsvr32 wuaueng.dll
Regsvr32 wucltux.dll (Vista and Windows 7 system only)
Regsvr32 wups2.dll
Regsvr32 wups.dll
Regsvr32 wuwebv.dll (Vista and Windows 7 system only)
net start BITS
net start wuauserv [it will succeed this time]
net start eventlog

4. Reboot

References

http://social.technet.microsoft.com/forums/en-US/itprovistaapps/thread/e2a2d814-60ad-4c5b-9507-2370cbe29f7c/
http://support.microsoft.com/kb/883614/en-us

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